Journey
The Buyer’s
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Join us, as we show you how NoviHome supports every step of your buyer’s journey!
L E T ‘ S G O !
Step 1
Prospect makes contact with you
Yay! A new prospect has made contact with you, whether they submit an online lead and set up an appointment, walk-into your model home, or schedule a self-guided virtual tour.
Step 2
Register your prospect
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Digitally register every prospect that walks through your door, on any device, at any time.
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NoviHome seamlessly integrates with your CRM, automatically pushing registered buyers into your system so you never miss a lead.
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Allow your prospects to register after hours by displaying QR codes on model homes, community signage or any under-construction inventory.
Step 3
Prospects interact with your brand
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NoviHome creates a fully branded custom app, housing all your content and available homes.
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Ensure you stay top of mind by encouraging prospects to remain engaged through tailored and consistent push notification updates delivered directly to your prospects' phones.
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Stop spending money on print materials that end up in the trash. NoviHome helps you reduce printing costs by moving from paper brochures to digital materials.
Step 4
Monitor your prospects behavior
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Sales teams can stay organized and follow up with prospects from in the field on their mobile devices.
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Track how often your buyers log into your app and what pages they are viewing.
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The marketing team gains insights into referral sources and identifies the most popular floor plans and communities. Extract browsing data down to individual users for targeted and personal marketing campaigns.
Buyer goes under contract
Step 5
Communicate with your buyer during the build
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Easily send real-time progress photos and videos within your app in seconds.
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Replace personal phones with our in-app chat, enabling seamless communication between buyers, a customizable builder team tailored to your workflows, and buyers' agents. All chats are logged in your CRM and accessible to admins, reducing miscommunication.
Step 6
Buyer closes with you on their home
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Easily sign construction and orientation documents on-site with the buyer, avoiding the hassle of papers covered in "mud or blood."
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Admin and sales teams can view, save, and export field-completed documents in real time. You can also upload static documents like HOA agreements, selections, and warranties anytime.
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Buyers can easily view their documents at any time, before or after closing.
At NoviHome, we specialize in creating custom apps tailored specifically for home builders, ensuring a seamless and engaging experience from the first contact to the final contract. Our innovative solutions streamline the home buying process, providing builders with the tools to effectively manage leads, showcase properties, and enhance customer interactions every step of the way.